Exceptional Sleep Awaits
The Guest Purchase program allows guests to purchase the same mattress they slept on and enjoyed at your hotel. All they have to do is email guestpurchase@sertasimmons.com or call 1-877-737-8245. By providing your hotel name and location, we ensure your customer’s exceptional sleep experience can continue at their home.
How it works
- Your guest inquires about the mattress they enjoyed in their room.
- Serta supplies the guest with all the product and purchase details including the option to include a metal bed frame with their order.
- If the guest would like to proceed with the order, the transaction would then be processed through Serta.
- Your guest’s new Serta mattress set is delivered with our ‘Gold Service’ which includes: two-person delivery, unpacking, set-up and safe disposal of old bedding and debris.
Contact us at 1-877-737-8245 for more information or complete the form below today!